Mall at, 2011 N Roan St H43, Johnson City, TN 37601, USA
For residents of Johnson City and the wider East Tennessee region, JCPenney stands as a long-standing and trusted department store, offering a comprehensive shopping experience under one roof. Located conveniently at 2011 N Roan St, JCPenney goes beyond just being a clothing store; it's a destination where you can refresh your wardrobe, update your home, capture cherished memories, and even get a new hairstyle. With a vast array of departments, from fashion for the entire family to stylish home furnishings, fine jewelry, and specialized in-store services, JCPenney aims to meet diverse customer needs with quality products and competitive pricing.
This Johnson City location is particularly noted for its diverse offerings, including the highly-regarded JCPenney Portraits studio and a comprehensive jewelry department. Customers appreciate the convenience of finding everything from a new outfit to a perfect gift or a necessary home item in one place. JCPenney continually strives to provide a welcoming atmosphere and a seamless shopping journey, making it a reliable choice for generations of shoppers in Tennessee.
The JCPenney store in Johnson City is prominently located at 2011 N Roan St, Johnson City, TN 37601, USA. This address places it within The Mall at Johnson City, a central and easily accessible shopping destination for residents throughout the region. North Roan Street is a major commercial artery in Johnson City, ensuring straightforward navigation and convenient access from various parts of the city and surrounding areas in Northeast Tennessee.
Being situated within a large mall complex, the store benefits from ample parking options, making your visit hassle-free. The mall environment also provides a comfortable, climate-controlled setting, perfect for shopping year-round. Its central location makes it a logical choice for combining a JCPenney trip with other shopping or dining experiences within the mall, enhancing its overall convenience for local users.
JCPenney at The Mall in Johnson City offers a wide array of services that extend beyond traditional retail, making it a multifaceted shopping destination:
- Apparel & Accessories: Extensive departments for women's, men's, children's, and baby clothing, including activewear, formal wear, casual attire, intimate apparel (including bras, panties, and lingerie from brands like Ambrielle and A.N.A.), and a wide selection of shoes, handbags, and accessories.
- Jewelry & Watches: A comprehensive jewelry store offering engagement rings, watches, pendants, rings, earrings, and more in gold, sterling silver, and various gemstones. Services include ring sizing, professional cleaning, and jewelry repair (with the purchase of a protection plan).
- JCPenney Portraits by Lifetouch: A professional photography studio offering sessions for all occasions, including newborn, birthday, family, engagement, and business headshots. They provide various prints and products to preserve memories. Customers praise the quality of photos, even with active children.
- JCPenney Salon: A full-service hair salon offering a range of hair care services including cuts, coloring, styling, and treatments. They also stock a wide selection of hair care products from popular brands.
- Home & Window Décor: Departments dedicated to making your house a home, including bedding, bath, rugs, curtains, lamps, wall décor, accent pillows, and custom window services with free design consultations.
- Mattresses: A selection of high-quality, affordable mattresses and box springs from top brands like Sealy, Serta, and Tempur-Pedic.
- Kitchen & Dining: Quality and affordable cooking essentials, small appliances (Instant Pot, Ninja, Cuisinart), dinnerware, and kitchen gadgets.
- JCPenney Beauty: A dedicated section for beauty products, including makeup, skincare, fragrances, and nail care.
- Curbside Pickup: Place an order online and pick it up conveniently at the store, typically ready within 2 hours.
The JCPenney in Johnson City boasts several features that make it a standout choice for local shoppers:
- Renowned Photo Studio: The JCPenney Portraits studio receives high praise from customers. One reviewer specifically noted, "Photo studio is so great! My granddaughters are 1 and 2 and she got some amazing pictures of two babies that are never still!" This highlights the skill of their photographers in capturing difficult subjects.
- Comprehensive Jewelry Department: Beyond just selling jewelry, this location offers significant value through services like professional cleaning and repair (with protection plans), and a wide selection of watches and fine jewelry. Customer feedback, such as the purchase of a new iWatch and earrings, indicates satisfaction with their offerings.
- Diverse Product Assortment: The sheer variety of departments means you can truly find "everything you need" for your wardrobe, home, and personal care in one place, saving time and effort.
- Customer-Focused Service: While individual experiences may vary, JCPenney aims to provide helpful service, as reflected in the positive experiences with the photo studio staff and the general convenience of their in-store offerings.
- Quality Brands and JCPenney Exclusives: Shoppers can find a mix of well-known national brands and exclusive JCPenney lines across all departments, offering a balance of style, quality, and value.
- Convenient Mall Location: Being part of The Mall at Johnson City enhances the overall shopping experience, providing a comfortable and accessible environment with other amenities nearby.
JCPenney is well-known for its frequent and significant promotions, offering numerous opportunities for shoppers in Tennessee to save money. These change regularly, so keeping an eye on their ads is always beneficial:
- Weekly Ads and Digital Coupons: JCPenney consistently releases weekly ads detailing current sales across various departments. They also offer a wide array of digital coupons and printable barcodes (often for "Extra % Off" total purchases or specific categories like apparel, home, or jewelry).
- "Buy One Get One" (BOGO) Deals: Common on apparel, accessories, and sometimes beauty products.
- Semi-Annual Sales: Highly anticipated events like the Semi-Annual Intimates Sale, offering deep discounts on bras, panties, and sleepwear.
- Clearance Events: Dedicated "$5 Clearance!" sections and significant markdowns on end-of-season items are common both in-store and online.
- JCPenney Rewards Program: Joining the free JCPenney Rewards program earns you points on every purchase, leading to CashPass Rewards (e.g., $10 for every 200 points). Members also receive exclusive coupons, early access to sales, and a birthday perk.
- Credit Card Holder Exclusives: JCPenney Credit Card holders often receive additional percentage-off discounts or special financing options on larger purchases like mattresses or fine jewelry.
- Seasonal Sales: Look for specific sales around holidays (e.g., Mother's Day, Father's Day, 4th of July Home Sale) and seasonal transitions (Summer Looks, Fall Fashion).
- Service-Specific Deals: The JCPenney Salon and Portrait Studio frequently offer special promotions, such as discounts on specific services or photography packages. For instance, "Enjoy $50 off a Digital Album" for portraits is a common offer.
These ongoing promotions make JCPenney a prime destination for value-conscious shoppers in Johnson City.
For any inquiries, to check store hours, or to inquire about specific department services, you can reach the JCPenney location in Johnson City using the following contact details:
Address: 2011 N Roan St, Johnson City, TN 37601, USA
Phone: (423) 282-6606
For the residents of Johnson City and the surrounding communities in Tennessee, JCPenney at 2011 N Roan St is an integral part of their retail landscape. Its role as a comprehensive department store means it caters to a vast spectrum of needs, making it incredibly suitable for local families and individuals.
The convenience of finding everything from stylish apparel for all ages and quality home goods to specialized services like the highly-praised JCPenney Portraits studio and the full-service JCPenney Salon, all under one roof, cannot be overstated. This eliminates the need for multiple trips, saving precious time and effort. The jewelry department, offering both new pieces and valuable services like cleaning and repair with a protection plan, further solidifies its position as a reliable local resource. Coupled with frequent promotions and a loyalty program that rewards consistent shoppers, JCPenney in Johnson City provides a blend of quality, value, and convenience that resonates deeply with the community. It's a place where you can confidently shop for life's necessities and celebrate its special moments, making it a true staple for locals in Tennessee.