2012 Victory Blvd, Portsmouth, VA 23702, USA
For residents across Virginia, particularly those in Portsmouth and the surrounding Hampton Roads area, finding a reliable and comprehensive source for hair and beauty products is a continuous quest. Beauty World, located on Victory Boulevard in Portsmouth, aims to be that essential destination, offering a vast array of articles designed to meet diverse beauty needs. From an extensive selection of hair care products to wigs, hair extensions, and other beauty essentials, Beauty World positions itself as a significant resource for the local community's beauty regimens.
This article is crafted to provide a clear, engaging, and informative overview of Beauty World, highlighting what makes it a crucial point of interest for Virginia residents. We'll delve into its convenient location, the broad array of products it offers, and some of the key features that define the shopping experience. While customer experiences can sometimes vary, the store's extensive inventory is often a major draw for those seeking specific or hard-to-find beauty items. Our aim is to provide factual information to help locals make informed decisions about their beauty supply needs.
Beauty World is recognized by its customers for having an "amazing infinite available articles," suggesting a vast inventory that caters to a wide range of preferences and requirements within the beauty sector. This extensive selection is a significant draw, allowing customers to often find specialty products alongside everyday essentials, making it a convenient stop for many beauty enthusiasts in the area. The sheer volume of products can be a major advantage for those who prefer to browse and compare options in person.
However, it is equally important to acknowledge that customer experiences at Beauty World, as with any retail establishment, can vary. Some reviews highlight significant concerns regarding customer service, with one mentioning a "rude" front lady and "very poor customer service," and another detailing a "dehumanizing, humiliating shopping experience" regarding dress code and staff behavior, even leading to a complaint with a local customer protection office. These points of feedback indicate that while the product availability is a strong asset, the in-store experience may not always align with customer expectations for friendly and respectful service. Locals considering a visit should be aware of these reported experiences and temper their expectations regarding customer interaction.
Beauty World is conveniently located at 2012 Victory Blvd #E, Portsmouth, VA 23702, USA. Victory Boulevard is a major thoroughfare in Portsmouth, making this location highly accessible for residents across Portsmouth and the wider Hampton Roads metropolitan area. Its position within a commercial strip or plaza ensures straightforward navigation whether you are coming from nearby neighborhoods or other cities like Norfolk or Chesapeake.
Being situated on a significant commercial road, Beauty World typically benefits from readily available parking options in its immediate vicinity or within a shared retail complex. This ease of parking is a crucial convenience for customers, particularly those purchasing larger or multiple items. The location also positions Beauty World within an area rich with other retail establishments and services, allowing locals to combine their visit with other errands or shopping trips. This accessibility contributes significantly to its suitability as a primary resource for beauty supplies for the Virginia community.
For those relying on public transportation, Victory Boulevard is generally served by local bus routes, offering an alternative for customers who do not drive. This broad accessibility ensures that a wide demographic of beauty enthusiasts in Virginia can reach Beauty World conveniently.
- Vast Hair Product Inventory: Beauty World offers an "amazing infinite available articles" of hair products. This includes shampoos, conditioners, treatments, styling products, hair color, and accessories from numerous brands, catering to diverse hair types and styling needs.
- Wigs and Hair Extensions: A significant portion of their offerings includes a wide selection of wigs, hair weaves, braiding hair, and various types of hair extensions, providing options for different styles, lengths, and textures.
- Cosmetics and Makeup: The store provides a selection of makeup products, including foundations, concealers, eyeshadows, lipsticks, and other beauty essentials.
- Beauty Tools and Appliances: Customers can likely find a range of beauty tools, such as hair dryers, flat irons, curling irons, brushes, and combs, though specific details are not provided in reviews.
- General Beauty Supplies: Beyond hair and makeup, the store is expected to carry other general beauty supplies, potentially including nail care items, skincare products, and personal care essentials.
It is important to note that while the store aims to provide a wide selection of products, customer reviews indicate significant issues with customer service. One review explicitly mentioned "very poor customer service" and a "rude" front lady. Another detailed a "dehumanizing, humiliating shopping experience" due to perceived inappropriate dress code comments, and concerns about the "storage and hygiene" of hair products, as well as dissatisfaction with the "return policy." These negative customer service experiences are a significant aspect of the "services offered" at Beauty World, as they heavily influence the overall shopping experience.
- Extensive Product Inventory: The primary highlight of Beauty World is its "amazing infinite available articles," indicating a vast and diverse selection of hair care products, wigs, hair extensions, and general beauty supplies. This wide array allows customers to find a broad range of items in one location.
- Variety of Hair Options: The store is noted for carrying a substantial selection of wigs and various types of hair for braiding and weaving, making it a key resource for individuals seeking diverse hair styling options.
- Local Presence: As a beauty supply store in Portsmouth, it serves as a local resource for daily beauty needs for residents in the immediate area and surrounding communities.
However, it is crucial for potential visitors to be fully aware of the significant concerns highlighted in customer reviews, which impact the overall experience:
- Reported Poor Customer Service: Multiple reviews explicitly mention "poor customer service," "rude" staff, and instances where customers felt "dehumanized" and "humiliated." One customer stated, "The lady with long curly hair and glasses and fair skinned is unfortunately formed my conclusion for today." This indicates a consistent issue with staff interaction.
- Allegations of Questionable Product Hygiene and Storage: A specific review expressed concerns that "hair is not the best I question the storage and hygiene of it," and claims of "false advertising with %100 human hair." These are serious allegations that potential buyers should consider.
- Unsatisfactory Return Policy: The same reviewer noted that the "return policy sucks honestly should’ve stopped coming here from the start," suggesting a potentially rigid or unhelpful return process.
- No Military Discount: For a location like Portsmouth with a significant military population, the absence of a "military discount" was explicitly noted as a negative point by a customer.
- Inappropriate Dress Code Enforcement: One customer reported being told their "GYM clothes were inappropriate" (a U.S. Navy sweat shirt with navy shorts) after paying for items, leading to a "slap in the face" feeling and tears. This highly negative interaction speaks to a lack of professionalism and customer respect.
These significant concerns regarding customer service, product quality, and store policies should be carefully weighed by locals considering a visit to Beauty World, despite its extensive product availability.
As a beauty supply store, Beauty World may employ various promotional strategies, although specific details on current or regular special offers are not readily available in public information. Typical promotions for such establishments might include:
- In-Store Deals and Markdowns: Shoppers might find various in-store deals, such as clearance sections, discounts on specific brands or product lines, or bundle deals that are advertised directly within the store.
- Weekly Specials: Some beauty supply stores run weekly specials on popular items, new arrivals, or seasonal products. These would likely be visible upon visiting the store.
- Bulk Purchase Discounts: For items like braiding hair or hair extensions, there might be tiered pricing or discounts for purchasing in larger quantities.
- Seasonal Sales: Beauty World might participate in seasonal sales events around holidays or specific times of the year to attract customers and move inventory.
However, it is explicitly mentioned in customer reviews that there is "No military discount," which is a notable point for the Portsmouth community. Additionally, given the concerns about customer service and an unfavorable return policy, any promotions should be viewed with an understanding of these broader customer experience issues.
Due to the lack of publicly advertised ongoing promotions, the most reliable way for locals in Virginia to discover any current deals or special offers at Beauty World would be to visit the store in person and inquire directly, while keeping in mind the customer service feedback.
For inquiries about products or general information regarding Beauty World, you can use the following contact details:
- Address: 2012 Victory Blvd #E, Portsmouth, VA 23702, USA
- Phone: (757) 485-8852
- Mobile Phone: +1 757-485-8852
Given the customer feedback, it is advisable for visitors to be prepared for in-person interactions for specific product inquiries or details about policies.
Beauty World on Victory Boulevard in Portsmouth could be considered suitable for locals in Virginia primarily due to its sheer volume and variety of hair and beauty products. For individuals seeking an extensive selection of hair care items, wigs, extensions, and other beauty essentials in one convenient location, the store reportedly offers "amazing infinite available articles," which can be a significant advantage. This breadth of inventory means that customers might find specific brands or types of products that are harder to locate in smaller or less specialized stores.
The accessibility of its location on a major Portsmouth thoroughfare, coupled with presumed ample parking, adds a layer of practical convenience for residents. This makes it an easy stop for those needing to quickly stock up on their beauty supplies or explore new options without venturing too far.
However, it is paramount for locals considering a visit to be fully aware of the significant and recurring negative feedback concerning customer service and store policies. Reviews consistently highlight issues such as rude staff, a "dehumanizing" shopping experience, questionable product hygiene, and an unfavorable return policy. The absence of a military discount is also a point of contention for some in a heavily military-populated area. These aspects directly impact the overall suitability and enjoyment of the shopping experience.
Therefore, while Beauty World may serve as a functional resource for a wide range of beauty products due to its vast stock, its suitability for locals comes with a strong caveat regarding customer experience. For those who prioritize a wide selection above all else and are prepared to navigate potential service challenges, Beauty World might fulfill their product needs. However, individuals who value friendly and respectful customer service, clear policies, and guaranteed product quality may find the experience less than ideal. Locals should weigh the convenience of extensive inventory against the reported concerns to determine if it aligns with their expectations for a positive shopping environment.