3 S Tunnel Rd Suite K-01, Asheville, NC 28805, USA
Introduction / Overview
For North Carolina locals seeking comfortable, stylish, and inclusive clothing, Aerie in Asheville, located at Asheville Mall, has become a cherished destination. Aerie, a sub-brand of American Eagle Outfitters, is celebrated for its commitment to body positivity and self-love, reflected in its diverse range of intimate apparel, loungewear, activewear, and swimwear. Unlike many traditional clothing stores, Aerie is known for showcasing unretouched models in its campaigns, promoting a message of authenticity that resonates deeply with its customer base, particularly teen and tween girls and young women. The Asheville store itself is described as "beautiful" with a "large assortment" of products, including a commendable selection of wire and wireless bras in smaller band sizes, catering to a demographic often overlooked by other retailers. While customer experiences with staff attentiveness can vary, the quality of the products themselves consistently receives high praise, with many shoppers "impressed" by the comfort and fit of items like leggings and bras. For North Carolinians prioritizing comfort, genuine sizing, and a brand that champions real beauty, Aerie in Asheville offers a welcoming and well-stocked environment to discover pieces that make you "feel good" from the inside out.
Location and Accessibility
Aerie in Asheville, North Carolina, is conveniently situated within the Asheville Mall at 3 S Tunnel Rd Space L 10, Asheville, NC 28805, USA. This prime location within one of Asheville's main shopping centers ensures easy accessibility for residents throughout Western North Carolina and beyond. Asheville Mall is a well-known retail hub, easily reachable via major roads and highways, including Tunnel Road itself, which is a key artery through Asheville. For those traveling by car, the mall provides extensive parking facilities, making it generally straightforward to find a spot, even during busy periods. The store's specific unit, Space L 10, is typically well-signed within the mall's interior, guiding shoppers directly to its inviting entrance. Being part of a larger mall complex means that visitors can combine their Aerie shopping trip with other errands or leisure activities, enhancing the overall convenience. This ease of access is a significant benefit for North Carolinians who appreciate a straightforward and comfortable journey to their favorite retail destinations, ensuring that Aerie remains a go-to spot for their apparel needs.
Services Offered
- Extensive Bra and Bralette Collection: Aerie is renowned for its wide array of bras and bralettes, including wire and wireless options, with a focus on inclusivity by offering smaller band sizes (starting from 30) for tween and teen girls, and a comprehensive range of sizes up to 42DD, with G & H cups in select styles.
- Comfortable Loungewear and Apparel: The store provides a vast selection of soft and cozy loungewear, including leggings (with select styles available in 3 lengths), sweats, joggers, and various tops, all designed for comfort and everyday wear.
- Activewear and OFFLINE by Aerie: Aerie offers a growing line of activewear under its OFFLINE brand, featuring leggings, sports bras, and other workout essentials.
- Swimwear Collection: During warmer seasons, customers can find a diverse range of swimsuits, bikinis (sizes XXS to XXL & 30A to 38DD), and one-piece swimsuits (with some styles available in 2 lengths), all designed with body positivity in mind.
- Undies and Intimates: A wide assortment of underwear styles, including cheeky fits, boyshorts, and thongs, are available in sizes XXS to XXL.
- Real Rewards Loyalty Program: Customers can join the free Real Rewards program to earn points on purchases, receive a birthday reward, access members-only sales, and potentially qualify for free shipping and returns based on tier level.
- In-Store Returns and Exchanges: Aerie offers convenient in-store returns and exchanges for purchases made online or in any AE, Aerie, or OFFLINE store within 30 days for a full refund with proof of purchase, or 60 days for merchandise credit.
- Gift Card Sales: Physical gift cards are available for purchase in-store, offering a flexible gifting solution.
- Fitting Room Access: While staff assistance may vary, dressing rooms are available for customers to try on items.
- Online Ordering with In-Store Pickup: Customers can often place orders online and pick them up at the Asheville store for added convenience.
Features / Highlights
- Inclusive Sizing for Bras: A significant highlight of Aerie, particularly relevant for its target demographic, is its commitment to inclusive bra sizing. As noted by a customer, they offer "wire and wireless bras in smaller sizes for tween and teen girls," starting as low as a 30 band size, which is often difficult to find at other retailers. They also extend to larger cup sizes (up to 42DD and G/H in select styles), ensuring a wider range of body types can find comfortable and well-fitting options.
- Commitment to Body Positivity: Aerie is widely celebrated for its "AerieREAL" campaign, which features unretouched models of diverse body types. This strong brand message promotes self-acceptance and authenticity, resonating deeply with North Carolina consumers looking for brands that align with positive social values.
- High Quality and Comfort of Products: Despite varying experiences with staff, customers consistently praise the "wonderful products." Items like leggings and bras are frequently lauded for their "unbelievable" quality, comfort, and how well they wear over time, making them a valued investment for local shoppers.
- Beautiful and Well-Stocked Store: The Asheville location is described as a "beautiful store" with a "large assortment" of merchandise. This indicates a well-maintained and visually appealing shopping environment that is "packed with merchandise," allowing for extensive Browse and discovery of various styles.
- Variety of Apparel Beyond Bras: While strong in intimates, Aerie offers a comprehensive range of clothing. Highlights include comfortable loungewear, stylish activewear (including OFFLINE by Aerie), and a popular swimwear collection, making it a versatile destination for different wardrobe needs.
- Focus on Comfort: A core tenet of Aerie's product design is comfort. Their fabrics are known for being soft, and their fits are designed to be forgiving and easy to wear, making their clothing ideal for everyday life in North Carolina.
- Customer Loyalty Program (Real Rewards): The integration with the American Eagle Real Rewards program provides tangible benefits for loyal shoppers, including points for purchases, birthday rewards, and potentially free shipping and exclusive sales, enhancing the value proposition for returning customers.
Promotions or Special Offers
Aerie, much like its parent company American Eagle, consistently offers various promotions and special deals, providing North Carolina shoppers with ample opportunities to save on their favorite styles. Current and past promotions frequently include significant percentage-off sales, such as "Up to 70% Off Almost Everything Aerie," often coinciding with seasonal changes or holidays. These sales can apply to a wide range of products, though some exclusions (like specific collections or accessories) may apply. Locals are highly encouraged to join the "Real Rewards by American Eagle & Aerie" loyalty program. This free program offers tiered benefits:
- Earn points on every purchase (10-20 points per dollar spent, depending on tier).
- Receive a $5 reward for every 1,250 points earned.
- Get a $5 birthday reward.
- Access members-only sales and events.
- Enjoy free shipping on orders above a certain threshold ($75+ for Level 1, $50+ for Level 2, $25+ for Level 3).
- Level 3 members also enjoy free returns.
For even greater benefits, applying for the Real Rewards Credit Card automatically elevates members to a higher tier, offering 16% back in rewards on AE & Aerie purchases, 20% off the first purchase, always free shipping & returns, and an annual 20% off coupon. Aerie also frequently runs special promotions on specific categories, such as "Buy One Get One 50% Off" on undies or limited-time discounts on bras and leggings. To stay informed about the most current offers, North Carolina residents should check the Asheville Mall's deals page for Aerie, visit the Aerie website directly, or sign up for their email and text alerts. These various promotions make it easier for locals to invest in Aerie's comfortable and empowering apparel.
Contact Information
For North Carolina residents looking to connect with the Aerie clothing store in Asheville for inquiries about products, store hours, or general assistance, here is the direct contact information:
- Address: 3 S Tunnel Rd Space L 10, Asheville, NC 28805, USA
- Phone: (828) 296-7515
- Mobile Phone: +1 828-296-7515
You can call the store directly during their operating hours to speak with a staff member. While some customer reviews suggest varying levels of in-store attentiveness, reaching out via phone can be effective for confirming product availability or asking general questions about their current inventory and sizes. For broader customer service issues or inquiries about online orders, the Aerie/American Eagle corporate customer service lines (e.g., 1-800-807-3783 for Aerie Product Customer Service) might provide more comprehensive assistance. However, for local, in-store specific questions, the Asheville number is your best point of contact.
Conclusion: Why this place is suitable for locals
For North Carolina locals, particularly those in the Asheville area, Aerie offers a compelling and highly suitable shopping experience rooted in comfort, inclusivity, and contemporary style. What makes Aerie particularly fitting for the community is its unique focus on real bodies and positive self-image, a message that resonates deeply with many seeking authentic and empowering brands. The store’s commendable selection of bras, including hard-to-find smaller band sizes for teens and tweens, addresses a significant need in the market, making it an essential resource for families. Beyond intimates, the extensive range of comfortable loungewear, leggings, and activewear perfectly complements the relaxed and active North Carolina lifestyle. While individual experiences with staff attentiveness might vary, the consistent praise for the "beautiful store" and "wonderful products" speaks volumes about the quality and appeal of the merchandise itself. The convenient location within Asheville Mall ensures easy access for shoppers across the region, making it simple to incorporate a visit into their routines. Furthermore, the robust Real Rewards loyalty program adds tangible value for returning customers, fostering a sense of community and providing ongoing benefits. For North Carolinians who prioritize comfort, quality, and a brand that champions genuine self-expression, Aerie in Asheville is a fantastic local resource for clothing that truly makes you "feel good" and confident in your own skin.